![]() We do not offer free returns, but we will send a different size or colour to you free of charge if you’d like to exchange your item. Please allow up to 28 days for your exchange to be processed from the day you return the products. Please return items in a saleable, unworn and undamaged condition in its original packaging with all labels and tags intact and folded with care – our things are special – within 90 days of receipt. We guarantee to exchange any item you are not completely happy with. If you have any issues with returning your items please email quoting your name, order number, items you wish to return and reason for return.Īll mailed returns should be sent to the following address: All items are checked when returned and if we find that your item is faulty then we will refund you the full cost including delivery charges. Refunds are not available on underwear due to hygiene reasons. Refunds can only be carried out if you return your order to Customer Services at the below returns address.Īll our items are inspected before dispatch, however should you receive a faulty or incorrect item send it back to us at the returns address below. We recommend any returns posted, are sent by recorded delivery as we cannot accept liability for items that do not reach us. ![]() Please also note that items must be returned with all tags and labels intact and carefully folded – our things are special. Refunds will be credited to your original method of payment and will exclude postage. Please return items in a saleable, unworn and undamaged condition in its original packaging within 90 days of receipt. We guarantee to refund or exchange any item you are not completely happy with. Orders placed on Saturday, Sunday and Bank Holidays will be dispatched within the next 1-2 working days accordingly. Saturday, Sunday and Bank Holidays are not classed as working days. Unfortunately we are unable to offer exchanges on International deliveries at this time.Ī working day is referred as Monday to Friday. International customers will need to pay to return their goods if they want a refund. Please note, any additional duty or customs charges applicable in the destination country are payable directly by the customerĪ standard delivery service is available and we aim to deliver your order within 7-10 working days. However, if for any reason your parcel does not reach you in the stated time, please allow up to 15 working days from the date you have received your dispatch email to contact our Customer Service Dept.Īll purchases will be made in pounds Sterling (£) and International credit card providers or banks will determine the exchange rate as required. Orders to the Rest of the World – The delivery charge is £19.95 will be delivered duty unpaid, but for the USA please note duty is only payable on imports over $700 Orders to the EU – The delivery charge is £17.95 and will be delivered duty paid (excludes The Netherlands) ![]() We currently deliver to Europe and Rest of World. Please be aware during the SALE period, standard delivery may be 5-7 working days from when your order is placed. Standard delivery to Ireland, Highlands, Channel Islands and all UK Offshore Islands will take 5-7 working days. Standard delivery to the UK mainland (excluding Highlands) will take between 4-6 working days from when the order is placed and costs £3.95. South Georgia & South Sandwich Islands (GBP £)ĭELIVERY INFORMATION UK STANDARD DELIVERY.Made with a slightly stretchy fabric that truly adapts to your body.By treating this fabric with extra care, you'll ensure its longevity and maintain its stunning appearance. Also, we kindly advise against sitting on rough or irregular surfaces like cement. ![]() Due to its nature, it is prone to damage, so it's important to be mindful of potential sources of friction, such as purses and rings. We want to highlight that this exquisite design is crafted from an exceptionally delicate fabric that demands special care when handling. Tube dress made in a texturized, stretchy fabric, lined on the inside. ![]()
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